Account Manager

Fayetteville, NC

Professional Healthcare, Inc

Why choose Professional Healthcare?

A provider of home healthcare services, Professional Healthcare, a PHH Company, is a Skilled Private Duty Nursing Agency. We value patients’ well-being and are guided by our ethical and moral standards in every detail of our business. We demonstrate this through our continual transparent communication with the families of our patients and our commitment to hiring benevolent and hard-working employees in both the field and office.

We offer:

• Generous Paid Time Off
  • The flexibility of our PTO plan allows you to set your own priorities & use it for any number of events in your life.
• 1:1 Nurse-to-Patient Ratio
  • Building a relationship with your patients is one of the most rewarding part of the care that we provide.
• Full Health, Dental & Vision Benefits
  • We offer comprehensive & competitive medical and dental benefits. There are multiple options for you to choose from so you can select a plan that works best for you.
• 401K Retirement Planning
  • We care about your financial wellbeing & help you plan for your future retirement goals.
• Continuing Education
  • We encourage Professional Development and offer multiple training opportunities.
• Career Advancement
  • PHH has an ‘Internal Promotion’ first mentality. We want you to grow your career with us.

Position Expectations:

In this management role, the Account Manager will be the key to your office’s success. This position puts you in an environment to grow your office while being led by our upper management team. As the Account Manager, you will be tasked with overseeing the day to day operations of your office, including but not limited to scheduling, billing, insurance authorizations for patients, as well as daily communications with nurses and patient’s families to keep strong relationships.

Position Requirements:

• Bachelor’s degree, preferably in Business, Marketing, or Provider Relations.
• 1-2 years of managerial experience (preferably in a healthcare setting).
• Solid problem-solving skills.
• Ability to work in fast-paced environment and work well under pressure.
• Ability to build relationships with employees and clients.
• Ability to source and recruit qualified personnel.
• Desire to learn and grow in role.
• Customer service/interpersonal skills, preferred.
• Finance/sales background, a plus.